🧩 how Do our Courses Work?

Our courses do not work by subscription.
Each course you buy is yours: you receive the downloadable videos and associated materials to watch on your own devices, whenever and wherever you want, as many times as you want, and forever.

👉 You don’t need a continuous connection or to depend on any external platform.

Our online courses are 100% on demand: You download the videos and can start them whenever you want and advance at your own pace.

Online courses are independent units focused on a specific topic or tool (for example, color, DIT, or technical coordination).

➡️ See all online courses

The complete training programs group several complementary courses, offering a broader path and a more advantageous price.

➡️ See all complete training programs

Our courses have several levels, from beginner to advanced or professional. You will find the level of each course on its page. The Complete Training courses are a good way to level up in an organized manner.

The courses are originally produced in Spanish. In addition, some of them have audio tracks and subtitles in English. Little by little we will translate all the courses thanks to the new AI technologies

At 709, we focus on the quality of the content rather than the specific version of the program being used. How professionals use the programs is more important than the programs themselves. Therefore, the various 709 courses may use different versions of programs like DaVinci Resolve. The courses are updated to newer versions as the instructors see fit, so a course may be made with a specific version of the program and also contain videos updating it to the following versions, depending on the instructor’s criteria. Purchasing a course in a specific version does not include future updates.

Yes. All courses include open sample videos, so you can evaluate the content before buying. You can find them on each course page and in our “Tutorials” section.

1. Go to the course or training file that interests you.

2. Press the “Add to cart” button.

3. Complete the order and choose your payment method (card, Google Pay, Paypal, Klarna, or the methods available in each country).

4. Once the payment is confirmed, you will receive an email with the download links.

You can also access them from your account:
My Account > Downloads.

You can pay with credit or debit card, Google Pay, Paypal account and depending on the country of purchase, Klarna or Paypal for deferred payment or WeChat Pay.

In general, yes, but it depends. Klarna and Paypal are payment methods that will allow you several forms of deferred payment, but they are not available in all countries. For example: from Spain you can use Klarna or Paypal to pay in installments.

Get in touch with us at info@709mediaroom.com. Often the errors are caused by the payment gateways we use and we cannot intervene. But we will do everything possible to find an alternative that suits your situation so you can enjoy the courses (bank transfer if you buy from Spain, PayPal direct debit, etc.)

Log in and go to My Account > Downloads.
There you will see all the courses you have purchased.

We will also send you an email with the links when you purchase the course.

To download each video, right-click on the link or the video in the browser and select “Save as”.

Simply clicking on the link should download the materials, but be careful: Google Chrome blocks .zip files by default, which is the format in which many of our materials are delivered.
If you see a “file blocked” or “dangerous” message, change your browser.

Google Chrome blocks .zip files by default, which is the format in which many of our materials are delivered.
If you see a “blocked file” or “dangerous” message, switch browsers.

Often, even when the ZIP file is correct, some decompression programs, like the default one in Windows, give errors. We recommend trying another decompression program if you encounter this issue. If you still have problems after trying several programs, write to us at info@709mediaroom.com

You have 1 month from purchase to download all files.
If after that time the course has not changed, we are flexible and can reactivate your links up to a year later.
Just write to us at info@709mediaroom.com.

Yes. Each file allows up to 5 downloads to prevent unauthorized sharing.
We recommend saving a backup copy once you have downloaded the videos.

No. Although the browser can play the videos, the 709 Media Room model is based on downloading the files so that you can keep them and watch them offline.

No, you have to go one by one. The reason is that if we created .zip files with the complete courses, they would be very large and could cause download issues in areas without high-speed internet. We had it this way in the past, and it caused problems for many students.

You can use any video player, but we recommend VLC, which is free and works on all platforms (Windows, Mac, and Linux).

Many of our courses are in both languages, with separate audio tracks. VLC is a free video player that allows you to select the audio track you want to listen to (usually track 1 is the audio in Spanish).

No. Each enrollment is personal and non-transferable. Sharing your account, links, or videos would be considered piracy 🙁

In case of multiple registrations, manual purchases, payment by transfer, company purchase order, etc, contact info@709mediaroom.com for a personalized quote. The discounts shown on the web are applicable only through automated online payment.

No. The prices shown on the website do not include taxes, as these depend on the territory of purchase:

• Spain (peninsula and Balearic Islands): 21% VAT

• Canary Islands: 7% IGIC

• European Union: tax corresponding to each country

• Outside Europe: no added taxes

The final amount is calculated automatically during the purchase process.

Yes. All orders automatically generate an invoice that you can download from your account or receive by email.
Make sure to enter the correct billing information when placing your order.

You can also find the invoice in your website account.

No. According to European Law, once the purchase is confirmed, download links are activated immediately, so no refunds are made.
To help you decide with complete confidence, all courses include free sample videos on their pages.

Yes. You can request your digital certificate of completion by writing to info@709mediaroom.com.

Please provide us with your full name, ID (DNI or similar), order number and courses taken in the email

Yes. Our courses are designed by professionals in the audiovisual sector and are recognized in studios, laboratories and production companies.

Of course, as long as you cite us as the source of the footage.

Yes. If your company wants to train its team in post-production, color, technical coordination, or digital cinema, we offer customized audiovisual training plans.
👉 More information here: Corporate Training or write to us at info@709mediaroom.com

Yes, but the discounts shown on the website are applicable only through automated online payment. In the case of multiple registrations, manual purchases, payment by transfer, company purchase order, etc., contact info@709mediaroom.com for a personalized quote.

Some courses include professional video clips or support materials.
Remember that if these files are compressed in .zip, Google Chrome may block their download, so we do not recommend that browser.

All courses are made with programs that have free, minimal cost, or evaluation versions. So you will not have to purchase the full versions of the programs to be able to do the courses

No. Courses do not include direct support or personalized tutoring on the content.
If you have technical questions about course access or downloads, you can write to info@709mediaroom.com.

No. The purchase of a course or Complete Training does not include content updates that we may make to them. But depending on the situation, you may be entitled to a discount when purchasing the new version. Check with us at info@709mediaroom.com.

In that case, write to us at info@709mediaroom with your order number and the problem you have and we will solve it. This support will be active for the same download period of the courses (one month). After this time, if the course has not changed, we are flexible and will give you support for up to a year.

Yes. From your profile in My Account > Account Details you can update your email, password and billing information.

On this page, you will find the terms and conditions of the courses, which you must accept before purchasing them.